Letter from the president of Industrial Automation Business, OMRON, Japan

We appreciate your continued loyalty to Omron technologies and solutions during the unprecedented challenges we are facing across the world. Omron’s first priority continues to be the safety and well-being of customers, partners, and our team members globally. We are doing everything in our power to continue to support efforts to operate your business successfully and without interruption.

While recovery from the COVID-19 global pandemic is on track, OMRON, along with many other global suppliers, has been faced with an extremely tight global supply situation for electronic component products, in particular semiconductors. In addition, we have received many orders which are significantly larger than expected. These elements combined have caused the production lead time for some of our products to become prolonged far beyond your normal expectations.

Of course, as one OMRON, we are currently working hard to meet our customer demands by securing materials and increasing our production capacity. We would therefore appreciate your full understanding regarding these challenging market conditions, particularly for the supply of semiconductors.

Our Efforts

We are making company-wide efforts to secure parts and materials and boost our production and supply capabilities. All materials used at our factories worldwide are being centrally controlled and monitored daily in terms of the status of securing materials, production, distribution, and material assurance. We are obviously taking various measures to deliver as many products as possible to our customers, considering the future demand forecast as well.

Currently, our production capacity has been boosted and we have been completing successive startups of equipment to meet the expectations of our customers.

We are also working to strengthen our relationships with material suppliers. We have established a collaborative structure with the top management of those suppliers and are having in-depth discussions and taking actions to overcome the challenges. At the same time, we are striving to reduce production lead time without affecting product quality. In order to deliver products that satisfy our customers, all of us at OMRON will, as always, perform production activities focusing on Quality. At the same time, our Quality Assurance Division and Development Division continue to work together to thoroughly control the quality of OMRON processes and products.

These are just a few examples of the many initiatives that OMRON is currently implementing.

However, we are still not satisfied and will continue to make further company-wide efforts to deliver OMRON products to our customers as soon as possible. We at OMRON do not take anything for granted. We truly appreciate all the orders that our customers entrust to us, and we are doing everything we can to maintain that trust. Thank you.

Yours sincerely,

Junta Tsujinaga, Company President, Industrial Automation Business, OMRON Corporation

Sobre Omron Automation

Omron Automation es un socio de automatización industrial que crea, vende y presta servicio a soluciones de automatización totalmente integradas que incluyen detección, control, seguridad, visión, movimiento, robótica y mucho más. Omron, que se fundó en 1933 y que actualmente dirige el presidente Yoshihito Yamada, cuenta con 30,000 empleados que ayudan a las empresas a resolver los problemas con creatividad en más de 110 países. Obtenga más información en automation.omron.com.