Omron provides all the support you need to maintain your robot
Omron offers a complete portfolio of services that are designed to help you get the maximum value out of your robotic solution while eliminating guesswork from your maintenance and repair budget.
Our programs are designed for both fixed and mobile robots and can support new users with a single robot or advanced users with a large fleet.
Wellness visits for robots
Humans need check-ups, and so do robots. Omron offers Wellness Visits to thoroughly evaluate your robot’s condition, schedule maintenance in advance and avoid costly surprises.
Annual Wellness Visits are a proven way to maintain peak robot performance and stay on top of repair needs. With this service, you can:
- Maximize robot lifespan
- Identify potential problems before they result in unscheduled downtime
- Proactively schedule repairs and part substitutions based on your scheduled shutdowns
Complete Care Program
Omron provides all the support and parts you need to maintain your robot -- in a single, comprehensive program.
At a fixed annual price, the Complete Care Program eliminates your budget uncertainty while protecting your capital investment, prolonging its lifespan and maximizing your productivity. The program includes:
- 100% coverage for all labor and parts for repairs
- Regular annual Wellness Visit for preventive maintenance
- Priority dispatch for Field Service Support
- Premium Technical Support (24/7 access with priority status)
- Fixed travel costs for any on-site visit
- Discounts on additional training for your team
Premium Support Program
Enhance the value of older robotic equipment with a program that lowers ongoing support costs and gives you access to priority services at a discount.
Our Premium Support Program takes care of regular maintenance and inspection needs and gives your experienced team access to the tools and training to maximize uptime. The program includes:
- 100% coverage on all field service labor activities
- Annual Wellness Visit for preventive maintenance
- Priority dispatch for Field Service Support
- Premium Technical Service (24/7 access with priority status)
- Fixed Travel costs for any on-site visit
- Discounts on additional training for your team
