- Collection of Information
- Use of Information
- Sharing of Information
- Links to Other Websites and Applications
- Advertising and Analytics
- Visitors to the Site From Outside of the United States
- Your Choices and Updating to Your Information
- Security And Retention
- Children’s Privacy
- Country and State Specific Information
- Contact Us
COLLECTION OF INFORMATION
Information You Provide to Us
We collect the information you provide directly to us. The types of personal information we may collect include your name, date of birth, email address, postal address, phone number, and any other information you choose to provide. For example, you share information directly with us when you register a product, create an account, interact with us on the Site, sign up to receive our newsletter or other email communications from us, fill out a form, submit or post content through our Site, participate in a contest or promotion, request customer support, or otherwise communicate with us.
Information We Collect Automatically When You Interact with Us
We collect information automatically through your use of our Services. When you access or use our Services, we automatically collect certain information, including:
- Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, application version, device language, and accelerometer data (when using the mobile application). We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
- Location Information: We may collect different types of information about your location, including general information, such as IP address and zip code, and may use that information to customize the Services with location-based information, advertising, and features.
Information We Collect from Other Sources
We obtain information from third-party sources. For example, we may collect information about you from advertising networks, internet service providers, data analytics providers, operating systems and platforms, and you directly.
Information We Derive
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address.
USE OF INFORMATION
We use the information we collect directly, automatically and through other sources to deliver the Services you request and customize your experience with us. We also use the information we collect to:
- Provide our Services to you, communicate with you about your use of our Site and Services, respond to your inquiries, and for other customer service purposes;
- Tailor the content and information that we may send or display to you, offer location customization, offer personalized help and instructions, and otherwise personalize and improve your experiences while using the Site or Services;
- Send marketing and promotional information, including news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, including information about third-party products and services, to the extent permitted by law and, where required, with your consent;
- Authenticate your identity;
- Provide, maintain, and improve our Services;
- Better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes;
- Send you customer experience surveys, questionnaires, and recall notices;
- Personalize and improve your experience on our Services;
- Send you technical notices, security alerts, and support and administrative messages;
- Respond to your comments and questions and provide customer service;
- Communicate with you about products, services, and events offered by Omron and others and provide news and information that we think will interest you (see the Your Choices and Updating Your Information section below for information about how to opt-out of these communications at any time);
- Monitor and analyze trends, usage, and activities in connection with our Services;
- Personalize the advertisements you see on third-party platforms and websites (for more information, see the Advertising and Analytics section below);
- Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards; Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Omron and others;
- Debug to identify and repair errors in our Services;
- Monitor your compliance with any of your agreements with us;
- Comply with our legal and financial obligations;
- Manage or transfer our assets or liabilities, for example in the case of an actual or potential acquisition, disposition or merger; and
- Carry out any other purpose described to you at the time the information was collected.
Cross-Device Tracking Use
SHARING OF INFORMATION
- We share personal information with affiliates and subsidiaries of Omron.
- We share personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with payment processing, web hosting, IT related services, and customer service.
- If you submit a product review or post content in another public area of our Services, we share this information publicly on our Services.
- We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
- We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Omron, our users, the public, or others.
- We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
- We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
LINKS TO OTHER WEBSITES AND APPLICATIONS
The Site or our other Services may contain various links to, as well as plug-ins or widgets from, social media and other third-party websites or applications, which may provide additional information, goods, services, and/or promotions. These third-party websites or applications are owned and operated independently of Omron and have their own separate privacy and data collection practices. We are not responsible for the privacy practices of any third party; therefore, you should review their privacy policies and practices prior to interacting with their websites or applications, using any of their tools, or sharing any of your personal information with them.
ADVERTISING AND ANALYTICS
We also work with third parties to serve ads to you as part of customized campaigns on third-party platforms (such as Facebook). As part of these ad campaigns, we or the third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.
For more information about interest-based ads and how to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. You may also contact us directly by completing this Form.
TRANSFERRING YOUR PERSONAL INFORMATION
Transfer not originating from the European Economic Area (“EEA”)
Transfer originating from the European Economic Area
If your personal information is originating from or processed in the EEA, please refer to the paragraphs “Legal Basis for the Processing” and “Transfer Outside the EEA” under the section titled County and State Specific Information.
YOUR CHOICES AND UPDATING YOUR INFORMATION
We will make a reasonable effort to ensure that your personal information used or disclosed by us is accurate and complete. In most cases, however, we rely on you to ensure that your information is current, complete, and accurate. Some of our Services may allow you to update your account information. If so, you may do so at any time by logging into your account or by submitting your request through this Form. If you wish to delete your account, please submit your request through this Form, but note that we may retain certain information as required by law or for our legitimate business purposes.
If you demonstrate the inaccuracy or incompleteness of the information we maintain about you, we will assist you in updating the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed. When a challenge regarding the accuracy of personal information is not resolved to your satisfaction, we will annotate the personal information under our control with a note that the correction was requested but not made.
You may opt out of receiving text messages or promotional emails from Omron by following the unsubscribe or opt out instructions in those communications, such as email or text messages that you received from us.
If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
SECURITY AND RETENTION
Security of My Personal Information
We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee security completely. Although we do our best to protect your information, we cannot guarantee the security of your personal information transmitted through our Services. Further, we are not responsible for circumvention of any privacy settings or security measure we provide. Please take steps to protect against unauthorized access to your password, phone, mobile device, or computer by, among other things, signing off after using a shared computer or device, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
We keep your personal information only for so long as necessary to fulfill the purposes for which it was collected and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. Omron will retain your information indefinitely if it believes in good faith that we have a legal obligation to do so.
Our services are not designed for users under 18. If we discover that a user under 18 has provided us with personal information, we will delete such information from our systems.
COUNTRY AND STATE SPECIFIC INFORMATION
Omron complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information Protection and Electronic Documents Act.
Residents of Canada are notified that the personal information they provide to Omron is stored in the company’s databases outside of Canada including in the United States and may be subject to disclosure to authorized law enforcement or government agencies in response to lawful demand pursuant to the laws of that country.
We allow our service providers and third parties to provide advertising and analytics services. These third parties may use this information to provide you with behavioral advertising or other targeted content. You can opt-out of several third-party ad servers’ and networks’ cookies simultaneously by using an opt-out tool created by the Digital Advertising Alliance of Canada or Network Advertising Initiative. You can also access these two websites to learn more about online behavioral advertising and how to stop websites from placing cookies on your device. Opting out does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns. We do not control these third parties’ tracking technologies or how they use them. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Additionally, we also work with third parties to serve ads to you as part of customized campaigns on third party platforms (such as Facebook and Instagram). As part of these ad campaigns, we or the third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.
The purpose of this section is to provide the information required under the General Data Protection Regulation, applicable in the EEA as from May 25, 2018 (the "GDPR"), including the legal basis for processing your personal information, the retention of your personal information and your rights and our obligations are in relation to this processing.
LEGAL BASIS OF THE PROCESSING
- Processing on the basis of consent. Examples of processing activities for which Omron uses consent as its legal basis include: collecting and processing precise location information from your mobile device; (ii) sending promotional emails when consent is required under applicable law; and (iii) processing personal data on Omron internet sites or apps through cookies and similar technologies when consent is required by applicable law.
- Processing on the basis of performance of a contract. Examples of situations in which we process personal information as necessary for performance of a contract in which you use the Services provided by Omron.
- Processing because Omron is under a legal obligation to do so. Examples of situations in which Omron must process personal information to comply with its legal obligations include: (i) payment of taxes and other government levies; (ii) providing your personal information to law enforcement agencies and other governmental bodies when required by applicable laws; (iii) retaining business records required to be retained by applicable laws; and (iv) complying with court orders or other legal process.
- Processing on the basis of legitimate business interests. When we process personal information on the basis that the processing is necessary for our legitimate business interests, such interests include: (i) providing, improving, and promoting Omron Services; (ii) communicating with current and potential customers, other business partners, and their individual points of contact; (iii) managing our relationships with our customers and other business partners, and their individual points of contact; (iv) other business development purposes; (v) sharing information within the Omron group, as well as with service providers and other third parties; and (vi) maintaining the safety and security of our products, services and employees, including fraud protection.
We may transfer your personal information to other Omron affiliates (to the extent they need it to perform their tasks). Such other companies will either act as another controller (in which case you will be separately informed about this processing) or only process personal information on behalf and upon request of the controller (thereby acting as a processor).
In addition, we may also transfer your personal information to third party processors that are not Omron affiliates to complete the purposes listed above, to the extent they need it to carry out the instructions we have given to them. Such third parties include:
- IT-related service providers, such as cloud services, database, web hosting and information technology and security services.
- Financial-related service providers, such as payment processing, credit-related investigations and any consultants as part of any merger, sale, transfer of Omron’s assets, acquisition, bankruptcy or similar event.
- Analytics and advertising service providers, such as data analytics, social networks, marketing and advertising.
- Consultant, third parties or service providers that Omron shares the personal information with for the purpose of conducting an investigation, regulatory requirement, judicial processing, court order or legal process and/or to protect the rights of Omron and or our affiliated companies and the security and integrity of our systems, databases and website.
TRANSFERS OUTSIDE THE EEA
YOUR GDPR RIGHTS
You also have the right to:
- request the erasure of your personal information;
- request the restriction of the processing of your personal information;
- withdraw your consent where Omron obtained your consent to process personal information (without this withdrawal affecting the lawfulness of processing prior to the withdrawal);
- object to the processing of your personal information for direct marketing purposes (however, Omron does not engage in any direct marketing at this moment); or
- object to the processing of your personal information for other purposes in certain cases where Omron processes your personal information on another legal basis than your consent. Omron will honour such requests, withdrawals or objections as required under the applicable data protection rules.
In addition, you also have the right to data portability. This is the right to obtain your personal information you have provided to Omron in a structured, commonly used and machine-readable format and request the transmission of such personal information to you or a third party, without hindrance from Omron and subject to your own confidentiality obligations. To exercise the above rights, please submit your request by completing this Form.
If you have any questions or are not satisfied with how Omron processes your personal information, please let us know by filing a complaint through the Form. We will examine your question or complaint and get back to you as soon as possible.
You also always have the right to file a complaint with the competent data protection authority.
CALIFORNIA PRIVACY RIGHTS
The California Consumer Privacy Act or “CCPA”, the California Privacy Rights Act of 2020 or “CPRA" (Cal. Civ. Code § 1798.100 et seq.), and the Shine the Light law (Cal. Civ. Code § 1798.83) afford consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you. This section of the Privacy Statement applies to information collected online and offline through or in connection with our Site or other Services.
California Consumer Privacy Act
In the preceding 12 months, we have collected the categories of personal information set forth in the table below. For details about the precise data points we collect and the categories of sources of such collection, please see the Collection of Information section above. We collect personal information for the business and commercial purposes described in the Use of Information section above. In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of recipients:
|Category of Personal Information||Examples||Collected||Disclosed for a business purpose within the past 12 months?||Sold or Shared with Third Parties within the past 12 months?||Categories of Recipients|
|Identifiers||Name, alias, address, email address, IP address, account name, unique device ID, etc.||Yes||Yes||Yes||(1) Affiliates. (2) Vendors and service providers such as payment processing, web hosting, information technology, customer service, cloud service, social networks, marketing and advertising. (3) Third parties, such as analytics and advertising providers. (4) Other companies, applications, individual at you request.
|Personal Information listed in California Customer Records Statute (Cal. Civ. Code §1798.80(e)) [Note: Some personal information included in this category may overlap with other categories]||Name, signature, address, telephone number, state ID number, financial information, medical information, etc.||Yes||Yes||Yes||(1) Affiliates. (2) Vendors and service providers such as payment processing, web hosting, information technology, customer service, cloud service, social networks, marketing and advertising. (3) Third parties, such as analytics and advertising providers. (4) Other companies, applications, individual at you request.|
|Protected classifications characteristics||Gender, age, marital status, etc.||Yes||Yes||No||(1) Affiliates. (2) Vendors and service providers such as payment processing, web hosting, information technology, customer service, cloud service, social networks, marketing and advertising.|
|Commercial information||Information about Services purchased, obtained, or considered||Yes||Yes||No||(1) Affiliates. (2) Vendors and service providers such as payment processing, web hosting, information technology, customer service, cloud service, social networks, marketing and advertising.|
|Biometric information||Facial recognition, sleep data, health data, fingerprint, etc.||No||No||No||Not applicable|
|Internet or other similar network, browsing, or search activity||Domain information, browsing activity, session information, cookie information||Yes||Yes||Yes||(1) Affiliates. (2) Vendors and service providers such as payment processing, web hosting, information technology, customer service, cloud service, social networks, marketing and advertising. (3) Third parties, such as analytics and advertising providers. (4) Other companies, applications, individual at you request.|
|Geolocation information||Physical location or movements||Yes||No||No||(1) Affiliates. (2) Vendors and service providers such as payment processing, web hosting, information technology, customer service, cloud service, social networks, marketing and advertising.|
|Sensory information||Audio, electronic, visual, thermal, olfactory, or similar information.||Yes||Yes||No|
|Professional or employment-related information||Current or past job history or performance evaluations.||No||No||No||Not applicable|
|Non-publicly available educational information under the Family Educational Rights and Privacy act (FERPA) and related regulations||Education records directly related to a student maintained by an educational intuition or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.||No||No||No||Not applicable|
|Inferences drawn from other personal information to create consumer profiles.||Characteristics, interests, and trends||Yes||Yes||Yes||(1) Affiliates. (2) Vendors and service providers such as payment processing, web hosting, information technology, customer service, cloud service, social networks, marketing and advertising. (3) Third parties, such as analytics and advertising providers.|
California Privacy Rights Act
CPRA has required us to disclose the collection of your sensitive personal information. In the preceding 12 months, we have collected the following categories of sensitive personal information set forth below and we have disclosed the following categories of sensitive personal information for business purposes to the following categories of recipients.
|Category of Personal Information||Examples||Collected||Disclosed for a business purpose within the past 12 months?||Sold or Shared with Third Parties within the past 12 months?||Categories of Recipients|
|Government Identifiers||Social security, driver's license, state identification card, or passport number||No||No||No||N/A
|Complete account access credentials||User names, account numbers, or card numbers combined with required access/security code or password||No||No||No||N/A|
|Racial or ethnic origin||-||No||No||No||N/A|
|Religious or philosophical beliefs||-||No||No||No||N/A|
|Mail, email or text message contents||The contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication||No|| No
|Unique identifying biometric information||-||No||No||No||N/A|
|Medical information||Health information (such as health related information, sex lift, or sexual orientation information)||No||No||No||N/A|
Under CCPA and CPRA, personal information does not include:
- Publicly available information from government records
- Deidentified or aggregated consumer information
- Information excluded from the CCPA’s scope, such as:
- Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
- Personal information covered by certain sector-specific privacy law, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994
Do Not Sell or Share My Personal Information
We do not sell or share your personal information for money but we and our business partners use tracking technologies to help us to understand our customers and visitors to the Services, to enhance your online experience, and to customize our offerings in ways that may be deemed a “sale” or “sharing” of personal information under the CCPA and CPRA. This includes working with third parties such as ad networks that collect personal information via tracking technologies to personalize advertisements on and off our Services and to provide us with data collection, reporting, and ad response measurement. To the extent we or our partners use such technologies on the Services, we offer a “Do Not Sell or Share My Personal Information” opt-out button (“Cookies Settings”), as discussed in the Advertising and Analytics section above. If you elect to opt out, then we will notify third parties of your request.
We do not knowingly sell personal information about consumers under the age of 16.
Your Rights under the CCPA and CPRA
Subject to certain limitations, you have the right to:
- request to know more about the categories and specific pieces of personal information we collect, use, disclose, and sell,
- request deletion of your personal information,
- request to correct inaccuracies of your personal information,
- opt out of any “sales” or “sharing” of your personal information that may be occurring,
- limit the use and sharing of sensitive personal information
- opt out of automated decision-making
- request to have your personal information transmitted to another entities (“Data portability”), and
- not be discriminated against for exercising these rights.
The privacy rights request is subject to our being able to reasonably verify your identity and authority to make these requests. In order to verify your identity when you submit a request, we will ask you to provide two (2) or three (3) pieces of personal information to confirm in our records. For example, you will be asked to provide at least your name, address, email address and/or details of your recent interactions with us.
How to Submit a Request Under the CCPA or CPRA
If your Personal Information is subject to the CCPA or CPRA, you may make these requests by completing this Form or call us at +1 (855) 961 4511. You may also authorize someone to exercise these rights on your behalf. In order to do so, we require signed permission. If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with power of attorney or equivalent document that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. We will not discriminate against you if you exercise your rights under the CCPA or CPRA.
If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. Once we have a copy of the valid signed authorization, your designated representative/authorized agent will be able to exercise these rights with respect to the account(s) listed on such authorization for the life of the account, unless there is a specified term or expiration date on the authorization form. Any information gathered as part of the verification process will be used for verification purposes only. Responses to verifiable consumer requests will be delivered through secure email, depending on your election when you submit such requests.
You may use an authorized agent to submit a rights request. If you do so, the authorized agent must present signed written authorization to act on your behalf, and you will also be required to independently verify your own identity directly with us and confirm with us that you provided the authorized agent permission to submit the rights request. This verification process is not necessary if your authorized agent provides documentation reflecting that the authorized agent has power of attorney to act on your behalf under Cal. Prob. Code §§ 4121 to 413. If you are an authorized agent seeking to make a request, please contact us online by completing this Form or by phone at +1 (855) 961 4511.
California Shine the Light
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at +1 (855) 961 4511 or online by completing this Form.
California law requires us to compile metrics for the previous calendar year regarding consumer requests and responses. Below are certain metrics for requests we received from all individual from California between January 1, 2022 and December 31, 2022.
|Request Type||Number of Requests
|Number of Requests
|Number of Requests
|Median Number of
Days to Fulfill Requests
|Do Not Sell Request||0||0||0||0|
NEVADA PRIVACY RIGHTS
We collect personal information from you in the course of providing requested services. Unless otherwise stated, we do not sell any personal information for monetary compensation, as defined under Nevada law (S.B. 220).
VIRGINIA PRIVACY RIGHTS
Your rights under the VCDPA:
- The right to know, access and confirm personal information
- The right to delete personal information
- The right to correct inaccuracies of your personal information
- The right to data portability
- The right to opt out of the processing of personal information for targeted advertising purposes
- The right to opt out of the sale of personal information
- The right to opt out of profiling based upon personal information
- The right to appeal
How to Submit a Request under the VCDPA
To exercise any of the VCDPA rights, please submit your request by completing this Form. We will not discriminate against you if you exercise your rights under the VCDPA.
How to Exercise the Right to Appeal
You can submit your request through this Form to appeal a decision regarding a consumer rights request. We will contact you and act on your appeal within sixty (60) days as allowed by the VCDPA. If the appeal is denied, you may contact the Virginia Attorney General to submit a complaint.